What is your £1,000 guarantee?

When we make our offer we send you a legal guarantee so you know our offer won't change.

If you accept our offer, we then lodge a £1,000 deposit with the solicitors. If we change our offer you keep the £1,000 and can sell your home to another buyer.

Why would we offer this guarantee? Because we don't lower our offers. The guarantee is a real assurance, which gives you peace of mind and puts you in control.

Answered by
Matthew Cooper
July 30, 2020

Detailed Answer:

T&Cs to protect abuse and benefit our genuine customers

Please note that some terms and conditions do apply. Any serious issues or defects with your property must be disclosed to us before our offer is made. The T&Cs are in place to protect the company and to prevent abuse of our guarantee - and to ensure that genuine home sellers can benefit from it.

How could the guarantee be abused?

A seller with a really fault property (for example, one with subsidence) could contact us, deliberately not disclose any information about the issue, then agree to sell their home to us, and then wait for us to find out about the subsidence.

Subsidence is a serious property issue, which can take £10,000s to remedy. When we find out about it our position will obviously have to change.

By not disclosing the issue, the seller could try and use this as away to make a quick £1,000, by taking advantage of our guarantee.

The T&Cs are in place only to prevent abuses such as this.

What do the T&Cs mean for me?

Basically, it means that if major issues (such as subsidence etc) are found which had not been disclosed then the guarantee may not apply.

What types of major issues?

We've written about lots of property issues under our "we buy any house" section. See the full list here (don't get too bogged down in the detail

If your home has issues then speak with us

Speak with our team for more information, or if you think your home may have some issues.

In our experience, 9 out of 10 times that a serious issue is found with a property the seller was already aware (It's very rare we're the first ones identifying a major issue - you'll usually know if you've got one).

So as long as you let our team know in advance about any problems then we can factor it in when we make our offer. This means we can then waive parts of the terms & conditions to ensure you still benefit from the guarantee.

Major issues vs "picking holes"

Please note that the T&Cs are only there because of the possibility of finding major issues.

It's not about "picking holes" or finding minor cosmetic repairs so we don't have to stand by the guarantee: It's solely about preventing the guarantee being exploited. Ultimately, this means genuine home sellers can enjoy the benefits of it.

Read more

Back to FAQs

Related FAQs

Why should I sell my house to Yes Homebuyers?

Short answer:

Selling your home with a local estate agent can take a long time, and can be very stressful, uncertain, and frustrating.

Selling to Yes Homebuyers removes the stress, hassle, and uncertainty. We buy your home from you directly, putting you in control, and getting things moving to your timeframes.

See full answer
How long have Yes Homebuyers been around for?

Short answer:

We were founded in 2014, and have been purchasing property ever since. Click here to read more about us.

See full answer
How quickly can you buy my house?

Short answer:

We usually say around 14-21 days to allow time for the legal process.

However, we can work faster if you need us to. (We've bought a house in as little as two days before). If you need a quicker sale just let us know.

Read more: Get a fast house sale (why sell your home to Yes Homebuyers)

See full answer
See all FAQs
FREE VALUATION
No obligation

Ready for a faster house sale?
Let's get started.

Get An Offer