Frequently Asked Questions

There are 3 main steps: 

1. First we gather information from you about your home.
2. Next we complete thorough online research using sophisticated valuation tools.
3. Finally, we instruct two local estate agents to visit your home and give their feedback.

Once we have all the feedback we can make our offer. This usually all takes place within as little as a couple of days.

Once we've gathered all this information we spend time assessing it to establish our valuation. We can then determine our offer.

Yes, the valuation is free. At Yes Homebuyers there are no fees whatsoever. You should never pay for a valuation.

No. There's no contract or any tie-in or any kind. We're just a buyer making you an offer. If you aren't happy with it, simply reject it.

We can often make you an offer in as little as 48 hours. It does depend on availability but it very rarely takes more than 5 or 6 days.

We use local estate agents for two reasons.

1. They're independent - which means an impartial valuation.
2. The best estate agents know their local area better than anyone.

Having the knowledge of local experts is crucial to help ensure our valuations are accurate all across the country. Better valuation feedback means more accurate valuations, which means more confidence in the valuation. This ultimately means we can make you a higher offer.

On average we end up selling properties within 1% of our valuation - though this varies on a case-by-case basis.

We’re here to buy property – we have the funds available to buy, and we want to buy as many houses as possible.

If our valuations are unrealistically low then very few customers will want to accept our offer, and we'll be worse off as a business.

Our valuation process is set up to build a true picture of what your home is worth, so that we can make you our best possible offer.

After all, if our offer is too low, you can just reject it and walk away at no cost, and we lose the business.

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We generally consider that the “full market value” of the property is the price you’d achieve in a traditional sale with a local estate agent sale lasting around 6 months.

"Discount to market value" basically means an amount less than that.

We generally offer around 80-90% of the full market value.

By buying your home from you at a discount to its full value we’re able to give you a certain, stress-free sale and guarantee you expert support throughout.

You'll also make thousands of pounds worth of cost savings that help offset the lower price. Many of these costs are surprising and are often overlooked when selling.

So although the discount seems substantial at first, a fast sale may cost much less than you think.

Selling your home the traditional way (with an estate agent) will usually get you the highest price, but it can be uncertain, stressful, and drawn-out.

A home sale to Yes Homebuyers guarantees you speed, certainty, convenience, and peace of mind. And for some sellers the lower price is well worth it.

We'll call you and talk through the offer over the phone. We'll take as long as you need and you can ask as many questions as you'd like.

We then confirm our offer in writing to you as well as part of our Offer Pack.

You'll pick your solicitor (we can recommend one if needed), then you pick the completion date, then we contact the solicitors to get the ball rolling.

Everyone starts working towards your desired date, and we'll be in the background making sure it all happens as effortlessly and stress-free as possible for you.

That’s fine - you simply reject our offer. We'll always give you the best advice we can anyway, and we'll always be here if you change your mind.

(There's no cost to get an offer either, so you won't have lost anything).

Absolutely - you're in the driving seat. That's one of the best reasons to sell to Yes Homebuyers.

With us there's no waiting for viewings and offers, no waiting on solicitors… Just accept the offer, pick the date, and we'll get it done for you.

It usually takes 14-21 days between when you accept our offer, and completion taking place. (Much less than the 2-3 months it usually takes)

If you'd like more time (or if you need your sale faster than 14-21 days) then speak with our team. Our job is to complete on a date to suit you.

Many customers want longer in between to get their other plans in place - this is absolutely fine. And some customers want a faster sale. Speak with us if you do need a very fast sale - we can probably speed up our usual process if you really need.

You'll have a single point of contact. It's their job to oversee the sale and make sure it happens in your timeframes. They'll keep you updated throughout, and you can call or email them any time.

Yes, you'll have a solicitor who acts for you. This won’t cost you anything though, as we cover your legal fees.

Yes. We usually direct sellers towards solicitors solicitor who we know can work quickly. However if you're more comfortable using your own solicitor this is absolutely fine - you're in control.

(We cover their legal fees either way)

Yes. The solicitors we recommend know they need to work quickly and efficiently, so it's usually the best bet.

You can still use your own solicitor if you prefer - we cover their fees either way.

No. We cover those for you.

We have a pre-approved buying facility with an institutional lender. This means we avoid the delays and uncertainty associated with mortgages and conventional lenders, and we can complete within as little as a couple of weeks. In terms of speed and certainty, our funds are as good as cash.

You’ll just need to complete a couple of questionnaires about your property and send them back to your solicitor, along with copies of your ID.

After that, most of the work falls on our side. We'll get through it quickly so we can complete on the date you picked.

The survey is only used to check for major defects (things like subsidence, for example). It's not used to "pick holes" in your property.

Survey results very rarely affect our offer or our ability to purchase your home.

It's not in our interest to reduce our offers because our reputation is crucial to us. Reducing our offer would be letting our customer down in the worst way possible. It would lead to bad reviews - meaning less customers in the future.

A qualified RICS surveyor will visit your house and have a quick walk around. There won't be anything you need to do, and there are very rarely any questions for you. They then return to their office to compile their report.

Yes - we cover the cost (the survey costs us around £300). There is no cost to you at any point of the process.

We instruct the survey right at the start of the process - right after you've accepted our offer. This means we usually have the survey result within about 10 days of you accepting our offer.