General queries about our company and our service.
Selling your home with a local estate agent can take a long time, and can be very stressful, uncertain, and frustrating.
Selling to Yes Homebuyers removes the stress, hassle, and uncertainty. We buy your home from you directly, putting you in control, and getting things moving to your timeframes.
We usually say around 14-21 days to allow time for the legal process.
However, we can work faster if you need us to. (We've bought a house in as little as two days before). If you need a quicker sale just let us know.
No - there's absolutely nothing to sign with us. You can change your mind and withdraw at any time with no cost.
Yes - we can still buy your home even if you're in contract with an estate agent. Just let us know when you speak with us and we can help.
By purchasing your home for a discount to its full value we're able to give you a certain, stress-free sale and guarantee you expert support throughout - while also making a profit.
(Remember that you'll make significant cost savings that help offset the lower price)
When we make our offer we send you a legal guarantee so you know our offer won't change.
If you accept our offer, we then lodge a £1,000 deposit with the solicitors. If we change our offer you keep the £1,000 and can sell your home to another buyer.
Why would we offer this guarantee? Because we don't lower our offers. The guarantee is a real assurance, which gives you peace of mind and puts you in control.
No, unfortunately not. This is for two many reasons:
- Because the average property value is much higher it means the risk on each purchase becomes much higher.
- The London market also behaves much differently to the rest of the UK. This makes accurate valuations more difficult, and the market much more changeable.
We'll update our website if this ever changes. In the mean time, please accept our apologies for any inconvenience caused.
Usually one of two things. We either:
- Step into your shoes as the new seller, and work to resell the property on the open market. (Effectively taking on the hassle, stress, and uncertainty you were hoping to avoid!)
- Or we may renovate and furnish the property, then rent to a tenant and hold onto it as a long-term investment.
Approximately £6,000 per property after all direct costs and overheads are paid.
Yes, this can be arranged: It's one of the luxuries of selling to Yes Homebuyers.
It's called our "late checkout" agreement. It can help make the home-move itself much less stressful.
It allows you to stay in the property for up to 48 hours after completion.
Valuation Process FAQs
Questions about how we value your home.
There are 3 main steps:
- First we gather information from you about your home.
- Next we complete thorough online research using sophisticated valuation tools.
- Finally, we instruct two local estate agents to visit your home and give their feedback.
Once we have all the feedback we can make our offer. This usually all takes place within as little as a couple of days.
Once we've gathered all this information we spend time assessing it to establish our valuation. We can then determine our offer.
We use local estate agents for two reasons.
- They're independent - which means an impartial valuation.
- The best estate agents know their local area better than anyone.
Having the knowledge of local experts is crucial to help ensure our valuations are accurate all across the country. Better valuation feedback means more accurate valuations, which means more confidence in the valuation. This ultimately means we can make you a higher offer.
We’re here to buy property – we have the funds available to buy, and we want to buy as many houses as possible.
If our valuations are unrealistically low then very few customers will want to accept our offer, and we'll be worse off as a business.
Our valuation process is set up to build a true picture of what your home is worth, so that we can make you our best possible offer.
After all, if our offer is too low, you can just reject it and walk away at no cost, and we lose the business.
We generally consider that the “full market value” of the property is the price you’d achieve in a traditional sale with a local estate agent sale lasting around 6 months.
"Discount to market value" basically means an amount less than that.
Of course. The idea of our valuation is to establish what a normal buyer would pay for your home on the open market. Normal buyers will take all those renovations and upgrades into account - so we do too.
No. One of the luxuries of selling to Yes Homebuyers is not having to worry about repairs, redecorating, and upgrading your home ready for viewings.
If the property is empty and you can't meet the estate agent there then you can deliver or send the keys to one of the estate agents who we instruct for the valuation.
They can let themselves in, then hold onto the keys for you until you collect them (or we can arrange to have them sent back to you).
No. They're only really there to have a look around the property and see what they're dealing with.
After the appointment they go back to the office to start doing their research and putting their report together - this is when figures start to emerge.
Yes, we'll also share our assessment of the reports we've received (we may pay more or less attention to some valuations depending on the depth, detail and quality of the report we've received. This can mean our offer may go up or down)
Yes. If our offer doesn't work because you need a higher price then we'd always recommend trying to sell with a local estate agent.
We can often help recommend which one might be the best fit for you, and put you in touch with them.
Our door's always open if you change your mind later on down the road too.
Our Offer FAQs
Questions about how much we offer, and about accepting/rejecting our offer.
We generally offer around 80-90% of the full market value.
By buying your home from you at a discount to its full value we’re able to give you a certain, stress-free sale and guarantee you expert support throughout.
You'll also make thousands of pounds worth of cost savings that help offset the lower price. Many of these costs are surprising and are often overlooked when selling.
So although the discount seems substantial at first, a fast sale may cost much less than you think.
Selling your home the traditional way (with an estate agent) will usually get you the highest price, but it can be uncertain, stressful, and drawn-out.
A home sale to Yes Homebuyers guarantees you speed, certainty, convenience, and peace of mind. And for some sellers the lower price is well worth it.
You'll pick your solicitor (we can recommend one if needed), then you pick the completion date, then we contact the solicitors to get the ball rolling.
Everyone starts working towards your desired date, and we'll be in the background making sure it all happens as effortlessly and stress-free as possible for you.
Absolutely - you're in the driving seat. That's one of the best reasons to sell to Yes Homebuyers.
With us there's no waiting for viewings and offers, no waiting on solicitors… Just accept the offer, pick the date, and we'll get it done for you.
Once we make our offer it's valid for 30 days - so you've got plenty of time to think. (And if you come back to us after 30 days, our offer likely still stands anyway).
Yes - we'll send you a formal offer pack.
It'll contain the formal offer in writing, some information about the team and who you'll be dealing with, and some other information (including cost comparisons, which many customers find helpful).
We always aim to come to you with our best offer. After all, we know that the more we can offer, the more likely you are to be able to accept our offer and move forward.
That said, we want to make sure we're factoring in everything that makes your home special. If you feel we've missed something please let us know. We're happy to take another look and reassess if we've missed something.
Sometimes. This is discussed on a case-by-case basis, and not all properties are a good fit. For the most part, we're just looking to buy your home from you directly in a straight-forward transaction.
Not really. While it's true that properties can sell more or less quickly at different times of year, the difference tends to be quite small.
And since the costs we incur from holding onto property only make up a small proportion of our overall costs, it doesn't really impact our offer.
Sales Progression FAQs
Questions about what happens between when you accept our offer and when the sale eventually completes.
It usually takes 14-21 days between when you accept our offer, and completion taking place. (Much less than the 2-3 months it usually takes)
If you'd like more time (or if you need your sale faster than 14-21 days) then speak with our team. Our job is to complete on a date to suit you.
Many customers want longer in between to get their other plans in place - this is absolutely fine. And some customers want a faster sale. Speak with us if you do need a very fast sale - we can probably speed up our usual process if you really need.
You'll have a single point of contact. It's their job to oversee the sale and make sure it happens in your timeframes. They'll keep you updated throughout, and you can call or email them any time.
We have a pre-approved buying facility with an institutional lender. This means we avoid the delays and uncertainty associated with mortgages and conventional lenders, and we can complete within as little as a couple of weeks. In terms of speed and certainty, our funds are as good as cash.
You’ll just need to complete a couple of questionnaires about your property and send them back to your solicitor, along with copies of your ID.
After that, most of the work falls on our side. We'll get through it quickly so we can complete on the date you picked.
The Memorandum of Sale (MOS) is the document that "launches" the whole sale process. It says who you are as the seller, who we are as the buyer, the property that's changing hands, and who each of our solicitors are. Everyone involved gets a copy, and then begins work on the sale.
There are two - the Property Information Forms and the Fixtures and Fittings Forms.
They take around 20-30 minutes to complete, and they just make up all the information about your property.
They're usually very straight-forward but call us for help if you're struggling with any part of it.
After you've returned your initial documents there's normally not much else you need to do. Sometimes though your solicitor will send you some "Enquiries" to answer.
These are just basic questions about the property - you'll answer them either over the phone or by email/post. They're all in plain English and tend to be very straight-forward.
Yes. Because we don't use any contracts or tie-ins you can withdraw from the sale at any time with no costs or penalties.
Conveyancing is usually quite straightforward, but can become very complicated in some instances. This can introduce slight delays, but these are rare. We've been around a long time and have a great deal of experience (as do our solicitors), so we'll always be able to find a solution and keep moving forward to minimise delays.
If you anticipate any problems (maybe you've had a previous sale fall through due to complications) then let our team know. This allows us to plan for them and ensure we can resolve them as quickly as possible.
Questions about the survey we get after you've accepted our offer.
It's not in our interest to reduce our offers because our reputation is crucial to us. Reducing our offer would be letting our customer down in the worst way possible. It would lead to bad reviews - meaning less customers in the future.
More FAQs are being added throughout July 2020. Check back soon for more information. Alternatively, we'd love to answer any questions personally: Email email@example.com for more help and information.