Will my solicitor do an ID check?

Yes - your solicitor will ask you for photo ID (passport or driving license), and proof of address (council tax bill, utility bill etc).

All solicitors do this to help prevent money laundering and identity theft.

Answered by
Matthew Cooper
August 5, 2020

Detailed Answer:

Proof of Identify and Anti-Money-Laundering (AML) Checks

Your solicitor will ask you for photo ID (such as passport or driving license), and some proof of address (for example utility bill, bank statement, council tax bill etc).

What if I don't have those documents?

If you don't have photo ID or proof of your address for genuine reasons (for example you've never had a driving license, and your passport has expired), then the solicitor can talk you through alternative steps.

Discuss this with our team and we can help guide you through the process and try to avoid any hold-ups.

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How long will it take after I accept your offer?

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It usually takes 14-21 days between when you accept our offer, and completion taking place. (Much less than the 2-3 months it usually takes)

If you'd like more time (or if you need your sale faster than 14-21 days) then speak with our team. Our job is to complete on a date to suit you.

Many customers want longer in between to get their other plans in place - this is absolutely fine. And some customers want a faster sale. Speak with us if you do need a very fast sale - we can probably speed up our usual process if you really need.

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After I accept your offer will I deal with one person, or a call centre?

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You'll have a single point of contact. It's their job to oversee the sale and make sure it happens in your timeframes. They'll keep you updated throughout, and you can call or email them any time.

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Do I need a solicitor?

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Yes, you'll have a solicitor who acts for you. This won’t cost you anything though, as we cover your legal fees.

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